CITYFORCE INC. partnered with Franklin Information Systems

Testimonials

Here's what people are saying about CityForce

  • Permitting Software Testimonial -
    Building Department
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You have taken us out of the stone ages. Thank you!
— Inspector
I love the program... Support has been very responsive.
— Building Official
I know another municipality that has been working with a software provider to implement their software for 2 years, and they're still not using that system. Not only were you a fraction of the price, but you guys were here for 2 days and we're ready to go. You need to be telling everyone about this.
— Building Official
Sometimes I do not say thank you enough for all of your instruction and support but I truly do appreciate it. So thank you again for everything.
— Permit Tech
We were one of the first City’s to use CityForce. We are very happy with all aspects of the software. Our inspectors use IPad in the field and print directly to our printers. They love the fact that they can see permits, contractor registration and housing violations while not in the office. It saves a lot of phone calls to me. I also can answer many questions without bothering an inspector because all the information is right in front of me. Years ago, we looked at quite a few other software, Franklin was one I can remember. Nothing met our needs like this one. Support has been good. To be honest I don’t remember ever being down since they have their own server. All in all we are very pleased.
— Building Permit Tech
Several years ago I was a permit technician in the building department for Ashtabula County. At that time the building official and I researched several different permitting software programs, conducted site visits of jurisdictions to gather input from employees who actually were hands on with the programs and decided upon CityForce. The program is user friendly, a terrific historical database using the permanent parcel number of the properties as a starting point for each permit/complaint entered and the support team is AWESOME! CityForce communicated direct with the county IT department to obtain the file data for the parcels. The ability to use iPads in the field for inspections and photos is great, the fact that you are able to sync and the office can see the status helped to eliminate he said/she said with calls to the office staff.
I changed employers in Sept 2017 and before the end of the year the township approved CityForce for the zoning department. Good luck in your search…my vote for is definitely for CityForce!
— Zoning Official
You guys are awesome, thank you so much. I can't tell you how great it is to have all your help with the system. It makes my job easier.
— Sheila M., Permit Tech
I know another municipality that has been working with a software provider to implement their software for 2 years, and they're still not using the system. Not only were you a fraction of the price, but you guys were here for 2 days, and we're ready to go. You need to be telling everyone about this!
— Rob E., Building Official
This app is so easy to use, I was stressed out over nothing I thought this was going to be so hard to learn but it so easy, this is great
— Inspector, Moreland Hills
I so appreciate the ability to speak with a tech person who has the patience to listen to me.
— Barb C., Permit Tech