In the beginning we had Microsoft Access based information. Nothing was connected, no ownership or parcels were related, no building and zoning info. On a 1-10 scale we were about a 3.
Now all the building and zoning info is at our fingertips and saves so much time.
We just realized how we can schedule all appointments and activities from the field. The guys in the field use it the most and love the app!
It makes a world of difference to the inspectors, and in the office life is easier. Now we are at 8.5+ on our 1-10 scale, and expect to be at a 10 very soon. We all love it! The system has really made our whole department run a lot smoother than ever before!