I researched several different permitting software programs, conducted site visits of jurisdictions to gather input from employees who actually were hands-on with the programs and decided upon CityForce. The program is user friendly, has a terrific historical database using the permanent parcel number of the properties as a starting point for each permit/complaint entered, and the support team is AWESOME! CityForce communicated directly with the county IT department to obtain the file data for the parcels. The ability to use iPads in the field for inspections and photos is great, the fact that you are able to sync and the office can see the status helped to eliminate he said/she said with calls to the office staff.
Good luck in your search…my vote for is definitely for CityForce! 😊Zoning Official,